Fluke Networks’ Calibration Service:

Synergix International is Fluke Networks’ Authorized Calibration and Service Partner since 2009. We provide the best possible service to our customers. Fluke Service Centers are equipped with the necessary instruments, standards, procedures, and personnel to maintain Fluke Networks’ products at peak performance.  Only Fluke Networks can offer calibration services on our products and reset the calibration dates in our tools using proprietary software and artifacts.

‘Calibration’ means that the test results from a measuring device (or source) of unknown accuracy, are compared with a device whose accuracy is known. This device is universally accepted as a ‘reference’ and traceable to international standards. Calibration records any deviation from this standard and corrects it when necessary. Each instrument has a specific calibration procedure which indicates exactly how and what must be checked.

Annual calibration ensures your instrument is performing to published specifications. Instrument calibration follows procedures detailed in our maintenance and service manuals. Instruments are returned with a Certificate of Calibration, and the internal calibration date is reset within the unit (DSX-5000/8000, OptiFiber Pro OTDR, CertiFiber Pro, SimpliFiber Pro and MultiFiber Pro).

Gold Support Program membership:
Annual calibration is included in your Gold Support Program membership – As a Gold Support Member you receive an annual calibration and factory refresh as part of your membership.

Gold Support Members – As a Gold Support member your unit will go to the front of the line for calibration or performance verification, you can simply call our technical assistance team.  Ship your unit to our Service Center, where it will be calibrated/performance verified using the full battery of proprietary Fluke Networks test procedures, adjusted/repaired as necessary with genuine repairs parts, software and firmware updates applied, and all accessories tested and replaced if defective.